Accessibility Statement
This statement was last updated on 04 Sept 2025.
We at Your Care Plus are working to make our site www.yourcareplus.co.uk accessible to people with disabilities.
At Your Care Plus, we are committed to making our website and services accessible to everyone, including people with disabilities. We want every visitor to have a positive experience when using yourcareplus.co.uk.
Our Commitment
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We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
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We design our website to be usable with a variety of assistive technologies, including screen readers, magnifiers, voice recognition software, and switch devices.
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Accessibility is built into our ongoing website development and content updates.
Features That Support Accessibility
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Keyboard navigation – most functions can be accessed without a mouse.
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Text alternatives – images and non-text elements include descriptive alt text.
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Readable fonts and colours – we use high-contrast text and simple layouts.
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Scalable text – users can increase text size using browser tools without loss of functionality.
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Clear structure – headings, links, and menus are labelled logically for screen readers.
Ongoing Efforts
We are continually working to improve the accessibility of our website. This includes:
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Regular reviews and testing with accessibility tools.
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Training for our team to create inclusive digital content.
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Responding to feedback from our users.
Limitations
While we strive to make all areas of our website fully accessible, some third-party content or plugins may not meet the same standards. We are working with our partners to improve these features.
Feedback & Contact
We welcome your feedback on the accessibility of Your Care Plus. If you experience any difficulty accessing our website or services, please contact us:
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Email: info@yourcareplus.co.uk
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Phone: 0118 405 0233
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Address: 20 Tudor Road, Reading, RG1 1NH
We aim to respond to all accessibility-related requests within 5 working days.
Enforcement of Accessibility Standards
Your Care Plus complies with the Equality Act 2010 and is committed to ensuring equal access to online information and services for all users.